Acceptance and eligibility
These Terms of Service ("Terms") form a binding legal agreement between you and Kunna Studio Inc. ("we," "us," or "our") when you access or use the Kindo mobile application and related services (the "Service"). The Service is for personal, household, non-commercial use. You must be at least 13 (or 16 in certain EEA jurisdictions) to register. If under the age of majority but at least 13 (or 16), a parent/guardian must accept these Terms and supervise use.
Service scope
Kindo helps households organize tasks, routines, calendars, budgets, pets, documents, notes, lists, trips, and optional location sharing. We may modify, suspend, or discontinue features at any time. Kindo is not a medical, legal, tax, or financial advice product.
Beta features disclaimer
We may label features as Beta, preview, or experimental. Beta features are provided "as is" / "as available," may be unreliable, and may change or end without liability to you.
AI feature terms
Optional Ask Kindo / Kin features use artificial intelligence. Cloud AI is provided solely through Microsoft Azure AI Foundry (Azure OpenAI) via our backend (Supabase Edge Functions). We do not route these features through public OpenAI, Anthropic, Google Gemini, Cloudflare Workers AI, or homelab/local cloud LLM APIs. Dictation may use Apple’s Speech Recognition API; speech audio may be processed by Apple under Apple’s privacy practices. Kindo does not send raw audio to Kunna or Azure—only transcribed text (plus prompts, locale/intent, minimum household context, and optional user-attached images) as described in our Privacy Policy. Free accounts (KINDŌ FREE) receive 3 AI requests per family per day (shared across Kin and modules; resets midnight UTC). Family Pro (KINDŌ PREMIUM) receives 50 AI requests per family per day by default. Local Kin lookups that do not call Azure do not count. Some advanced assistant actions may require Family Pro. AI outputs are for convenience only, may be incomplete or incorrect, and are not professional advice. You must review AI results before relying on them.
Accounts, household, and Join Codes
You may register with email and password (via Supabase Auth), Sign in with Apple, or Google Sign-In. You agree to keep account details accurate and protect credentials. Notify us at [email protected] of suspected unauthorized access. Household features may use a Join Code solely so another person can join your family household as a login-enabled member. A Join Code does not unlock Family Pro / KINDŌ PREMIUM, apply discounts or trials, or bypass Apple In-App Purchase or Google Play billing.
Intellectual Property ownership
Except for User Content, the Service—including software, UI, branding, and related IP—is owned by Kunna Studio Inc. and its licensors and protected by applicable law.
Third-Party trademarks and branding
Apple, Google, Microsoft, Outlook, Mapbox, Unsplash, and similar names/logos are trademarks of their owners. Display or integration does not imply endorsement.
Third-Party Media and Unsplash Attribution
The Service may include imagery from Unsplash and other creators under their applicable licenses/API terms. Ownership remains with the creators.
User Content and ownership
You retain ownership of text, documents, calendars, tasks, photos, receipts, and other materials you or your household submit ("User Content"). You warrant you have rights to submit and share that content.
License grant to Kunna Studio Inc.
You grant Kunna Studio Inc. a worldwide, non-exclusive, royalty-free license to host, store, copy, process, display, transmit, and back up User Content solely to provide, secure, and operate the Service for your household, including processing by subprocessors listed in the Privacy Policy (such as Supabase and Microsoft Azure AI Foundry).
Acceptable use and Prohibited conduct
You must follow law and must not: (a) upload illegal, defamatory, abusive, privacy-invasive, or infringing content; (b) distribute malware; (c) attempt unauthorized access; (d) scrape or extract data with automated tools without written permission; (e) disrupt Service integrity/security; or (f) reverse engineer, copy, or resell/relicense the Service except as allowed by law.
DMCA copyright policy and Infringement notices
Copyright notices may be sent to [email protected] and should include the elements required by the DMCA (signature, work identified, material location, contact info, good-faith belief statement, and perjury statement of accuracy).
DMCA Counter-notice and Repeat infringer policy
Counter-notices may be sent to [email protected]. We may suspend or terminate accounts of repeat infringers as permitted by law.
Subscriptions, billing, and cancellations
Digital Family Pro (also shown as KINDŌ PREMIUM) and other paid digital features are sold only through Apple In-App Purchase / the App Store on iOS and Google Play billing on Android, coordinated with RevenueCat for entitlement status. Plans are offered on a monthly and yearly basis. Payment processing, taxes, and Merchant of Record roles are handled by Apple or Google under their terms. We do not sell Premium unlocks via custom in-app discount codes, promo codes, or third-party codes outside the applicable store. If promotional pricing is offered in the future, it will be through Apple Offer Codes / StoreKit introductory offers or the equivalent Google Play mechanisms—not custom in-app unlock codes. Join Codes invite household members only and do not unlock Family Pro. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel Apple subscriptions in your Apple Account subscription settings (Settings → [your name] → Subscriptions, or as Apple documents). Google Play subscriptions are managed in Google Play. Unless required by law, fees are non-refundable except as the store’s refund policies provide.
Third-party services and links
The Service relies on providers such as Supabase, RevenueCat, Microsoft Azure AI Foundry, Mapbox, Firebase Cloud Messaging, Google, Microsoft, Unsplash, OpenTripMap, and others described in the Privacy Policy. Third-party sites/services have their own terms; we are not responsible for them.
Apple App Store and Google Play provisions
These Terms are between you and Kunna Studio Inc., not Apple Inc. or Google LLC. Kunna Studio Inc. is responsible for Kindo. Apple and Google have no maintenance/support obligation for Kindo and, to the maximum extent permitted by law, no warranty obligation. Apple, Google, and their subsidiaries are third-party beneficiaries entitled to enforce these Terms against you.
Suspension and termination
You may stop using the Service and delete your account anytime via Settings → Account → "Delete My Account" or by contacting us (see Privacy Policy). We may suspend or terminate access if you breach these Terms, create security/legal risk, fail to pay fees, or as required by law.
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." KUNNA STUDIO INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE OPERATION. AI FEATURES MAY PRODUCE INCORRECT OUTPUTS AND DO NOT CONSTITUTE MEDICAL, LEGAL, TAX, OR FINANCIAL ADVICE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KUNNA STUDIO INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR USE. TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF FIFTY CANADIAN DOLLARS ($50 CAD) OR FEES YOU PAID TO KUNNA STUDIO INC. FOR THE SERVICE IN THE SIX (6) MONTHS BEFORE THE CLAIM.
Indemnification
You agree to defend and indemnify Kunna Studio Inc. and its affiliates, directors, officers, employees, and agents against third-party claims arising from your User Content, breach of these Terms, or violation of others’ rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without conflict-of-law rules. Courts in Toronto, Ontario have exclusive jurisdiction, subject to the arbitration section below.
Dispute Resolution and Arbitration
Before formal proceedings, contact [email protected] to attempt informal resolution for 60 days. Thereafter, disputes are resolved by individual binding arbitration in Toronto, Ontario under the Arbitration Act (Ontario), except either party may use qualifying small-claims court.
Class Action Waiver
TO THE EXTENT PERMITTED BY APPLICABLE CONSUMER LAW, DISPUTES PROCEED ONLY INDIVIDUALLY—NOT AS CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTIONS.
Terms updates and notifications
We may update these Terms and will revise the "Last updated" date. Material changes may be notified by email or in-app notice. Continued use after updates means acceptance of the revised Terms.
Force Majeure and General provisions
We are not liable for delays caused by events beyond reasonable control. If a provision is invalid, it will be limited or severed; the rest remains in force. These Terms are the entire agreement between you and Kunna Studio Inc. regarding the Service.
Contact and inquiries
Questions about these Terms: [email protected]. Privacy: [email protected] or [email protected]. Kunna Studio Inc.
Contact: [email protected]